Privacy Policy

Effective Date: 25/05/2026

New England Skin is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website newenglandskin.com.au (the "Site"). We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

Information We Collect

When you interact with our Site, we may collect the following information:

1. Personal Information: This includes information you provide voluntarily when you contact us or make a purchase, such as your name, email address, shipping address, and any other relevant information necessary for us to provide you with our products or services.

2. Payment Information: We use PayPal as our payment processor, and we do not store your credit card information. However, PayPal may collect and manage your payment details as per their own privacy policies.

3. Shipping Information: To ensure timely delivery of your purchased products, we collect your shipping address and relevant details necessary for shipping.

How We Use Your Information

We may use the information we collect for the following purposes:

- To process and manage your orders.

- To communicate with you regarding your orders or inquiries.

- To improve our website, products, and services.

- To comply with legal obligations and resolve any disputes.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your information to outside parties except in the following cases:

- To third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

- To comply with the law or to protect our rights.

- In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.

Cookies

While we currently do not collect cookies, our Site may still utilize certain cookies for functionality or analytical purposes through third-party services such as Google Analytics. You may choose to disable cookies through your browser settings, but please note that this may affect your ability to use certain features of our Site.

Security of Your Information

We take the security of your personal information seriously and implement reasonable precautions to protect your information from loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

As a user of our services, you have the right to:

- Access the personal information we hold about you.

- Request correction of any inaccuracies in your personal information.

- Request deletion of your personal information, subject to certain exceptions allowed by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, our practices, or your dealings with us, please contact us:

New England Skin

hello@newenglandskin.com.au

Thank you for choosing New England Skin. Your privacy is important to us, and we are committed to handling your information with care.